Voxtune Privacy Policy

Who We Are

Voxtune is an online music education platform.
Voxtune is owned and operated in India. Our administrative and operational activities are conducted from India.

Website: https://www.voxtuneacademy.com

Privacy Commitment

Your privacy matters to us.

We are committed to protecting your personal information and being transparent about how it is used. We do not sell or trade your data. Information is collected only to deliver our services effectively and responsibly.

Children’s Privacy

We take children’s privacy seriously.

  • Voxtune does not market directly to children.

  • Users under the age of 18 must use our services under the guidance of a parent or legal guardian.

  • Any information collected about a child is used strictly for educational and administrative purposes.

This policy explains:

  • What information we collect

  • Why we collect it

  • How it is used and protected

  • How you can access or request deletion of your data

Information We Collect

We collect personal information only when necessary and through secure channels.

This may include:

  • Name

  • Email address

  • Phone number

  • Date of birth

  • Payment details (for paid services, processed via secure payment gateways)

  • Government-issued ID (only when legally or operationally required)

  • Teacher-related documents (for educators associated with Voxtune)

  • Device and browser information used to access our website

Access to this data is restricted and protected against unauthorized use.

Why We Collect This Information

We collect your information to:

1. Provide Our Services

  • Process registrations, enrollments, and subscriptions

  • Manage classes, communication, and payments

  • Deliver learning-related updates and support

2. Account Administration

Once an account is created, we maintain relevant activity records to ensure smooth service delivery and user support.

3. Website Usage

We use cookies and similar technologies to:

  • Improve website functionality

  • Maintain sessions

  • Understand usage patterns

This helps us improve user experience while keeping your data secure.

Email & Communication Policy

If you register or enroll with Voxtune, we may contact you via:

  • Email

  • Phone

  • SMS

  • WhatsApp

This communication may include:

  • Class-related updates

  • Service information

  • Relevant offers or announcements

By submitting your contact details, you consent to receiving such communication, even if DND services are enabled.

Sharing of Information

We do not sell your personal information.

We may share data only when necessary:

  • With trusted third-party service providers (payment processors, communication tools, learning platforms)

  • To comply with legal obligations

All third parties are required to maintain confidentiality and use data solely for service delivery.

Forms & Voluntary Submissions

When you fill out a form or contact us electronically:

  • We store the information to respond to your request

  • You may browse the website anonymously if you choose

Comments

If visitors leave comments on the site, we may collect:

  • Data shown in the comments form

  • IP address and browser information (for spam detection)

Media Uploads

If you upload images to the website:

  • Avoid including embedded location data (EXIF GPS)

  • Uploaded media may be publicly accessible

Cookies

Our website uses cookies to enhance functionality.

Cookies may:

  • Save login information

  • Remember display preferences

  • Maintain sessions

You can disable cookies through your browser settings, though some features may not work properly.

Embedded Content

Our site may include embedded content (videos, images, etc.) from third-party websites.

These websites may:

  • Collect data

  • Use cookies

  • Track interactions

Voxtune does not control these external platforms.

Data Retention

  • Comments and related metadata may be retained indefinitely

  • User account data is stored as long as the account remains active

  • Users may request edits or deletion of personal data, except where retention is legally required

Your Rights

You have the right to:

  • Request a copy of your personal data

  • Request correction or deletion of your data

Requests can be made unless the data is required for legal, administrative, or security purposes.

Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services.

Contact Us

If you have questions or concerns regarding your data or this policy, contact us at:

Email: admin@voxtuneacademy.com